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Careers

Webgains is always looking to employ clever, committed individuals who have a passion for online marketing. We have created a working environment which is dedicated to doing the absolute best we can, whatever the task. Our company is founded on the twin concepts of delivering outstanding world-class customer service and cutting edge pragmatic technology.

Some of the values that we hold dear are:

Dedication to ongoing learning

We believe that the best work environments are where you are constantly learning. Hence, wherever possible, we will assist you to expand and build upon your skills and knowledge; whether that means by in-house training, or sending you on an external course. We expect you to be constantly challenged. You will be assessed by your manager every six months, and your annual bonus will depend on your performance.

Taking personal responsibility for your actions

If you are looking to be micro-managed, then Webgains is not for you. We will make it clear to you what your responsibilities are and then leave you to get on with it. Hence, it follows that you must be able to motivate yourself and comfortable that you have the self-discipline to complete your work on time and to a high standard without your manager constantly checking on you. The buck will stop with you. We do not allow finger pointing or laying off the blame should you not deliver.

Have fun in your work

Life, as they say, is not a dress rehearsal!

These days it is all too easy to let your work passions take over your life. We believe all work, no play is unsustainable and inherently unhealthy. Therefore we encourage outside interests and a balanced lifestyle. We will encourage you to think about the time you give to work, exercise, relaxation, family, social and cultural pursuits.

Publisher Services Manager

Webgains is looking to hire a brilliant individual to join our team as Publisher Services Manager. This is a fantastic opportunity with a growing company and at an exciting time of product development.

We would like someone with a strong personality, drive and an in-depth understanding of performance marketing and the wider context of online advertising to join us. Our preference is for someone with some technical knowledge too, although this is not paramount.

Webgains Account Managers manage relationships with both advertisers and publishers and are responsible for the efficient running and high performance of their client programs to ensure high levels of customer satisfaction. The current team of UK Account Managers is divided into 3 teams; The Exec Team, The Account Development Team and the Key Account Team. The 600+ clients are split amongst the group according to their size, SLA and sector.

In parallel, we have a Publisher Team who are responsible for the key relationships with our top and mid-tier publishers, our strategic partnerships and the niche / technical partnerships we have.

This role of Publisher Services Manager is about overseeing the relationships with these technical and strategic partners as well as establishing new ones. It is also about coordinating the introduction of these publishers to the Account Management group (educating the AMs and giving them the tools to help them sell to their merchants), fostering and optimising the performance of the programs with these partners and managing this supplier relationship closely (reporting, reviews, budgeting…)

Our Head of Affiliates concentrates on developing our super publishers (Voucher code, rewards and others) and the performance of our programs on the network with these and you would work closely with that person.

This role is also a key strategic position in the Webgains UK Account Management team and provides the opportunity to shape our future and develop the business. You would report to the Managing Director.

Key relationships:

  • Head Of Affiliates
  • Account Management Team
  • Managing Director
  • Publisher Relationship Executive

Overall purpose:

To take ownership of key, technical, non-traditional and some selected traditional publisher relationships with the remit of developing revenue.

Key duties:

  • Responsible for day-to-day contact with strategic publishers
  • Working with the team to identify new publisher opportunities and to then exploit them (Negotiation of contracts and terms)
  • Promoting and driving these relationships to the Account Management Team
  • Strategy development in conjunction with Client Services Team
  • Manage performance, overall analysis and communication to these publishers including reporting, status reports, optimisation and recommendations
  • Budget responsibility for publisher performance
  • Provide assistance to Sales team to help win new significant advertisers
  • Delivery of Publisher team Strategy to the management board

Experience:

  • Minimum three years’ experience working in a media or digital agency / network
  • Experienced relationship builder with familiarity with affiliate / display / Search advertising
  • Solid understanding of tracking
  • Collaborative working style with powerful communication skills
  • Line management experience a plus
  • Charismatic and stylish people always welcome at Webgains!
  • An understanding of the ‘greater good’, a team player…

Skills:

  • Promote team cohesion
  • Embrace company values of openness, excellence and integrity
  • Strong people skills
  • Ability to identify an opportunity and run with it
  • Strong communication skills, specifically: excellent written communication and a good public speaker

Webgains’ core values are openness, excellence and integrity. These core values are incorporated into our working environment, and underpin the culture of the company. We employ the best talent and skills available, and ensure that all staff continues to develop their skills by ensuring that on-going learning is at the heart of the work experience. Our other key considerations are fun and the adoption of an appropriate work/life balance.

If you think you are the type of person who would succeed at Webgains, and who has the skills outlined above, please send your resume and a brief covering mail to: jobs@webgains.com.

Key Account Manager

We are actively seeking an experienced Account Manager join our key accounts team to develop a number of UK and International accounts. The portfolio of clients includes some global brands; the role requires the candidate to take primary responsibility for the affiliate program in the UK as well as manage the relationships with the advertiser, the affiliates and our local Account Managers.

The successful applicant will be dedicated to providing exemplary customer service their clients and our network of affiliates. They must be able to take on personal responsibility, be equipped to present at a high level, be prepared to go the “extra mile” at all times, understand budgets and forecasts, as well as fitting into a relaxed and positive team environment and culture. The successful candidate will have the support of Account Executives in the UK, as well as the Webgains Affiliate Team, Finance Team and Senior Management. This is an exciting opportunity for someone seeking significant career advancement, and could lead to further responsibilities and additional management opportunities.

Duties:

  • Consult with the client about the tactical and strategic aims of their off-line and on-line marketing programs
  • Introduce, recruit and manage suitable affiliates for the programs (and Webgains network)
  • Continuously strive to improve the financial and strategic success of the programs
  • Monitor and audit the performance of the programs (conversions and more)
  • Help to market the merchants affiliate program by writing text, devising linking methods etc.
  • Support the program and client with advanced reporting and analysis
  • Understand and work with the client to identify and develop growth strategies in the affiliate channel
  • Help to develop annual affiliate campaign calendar and roll-out plans
  • Manage the deployment of fresh marketing creative and affiliate communications such as newsletters, blog posts, offers, affiliate payments, terms and conditions etc.
  • Monitor affiliate program activity, analyse performance, identify areas of improvement, and recommend ways to increase affiliate-generated revenues
  • Identify, source and recruit not only new affiliates but strategic partners including 3rd party technology opportunities
  • Establish channels of communication to ensure all affiliates have access to marketing tools, and to develop custom marketing material as required
  • Travel as required for QBRs and other client meetings
  • Represent Webgains at affiliate marketing related trade shows and events

You will have:

  • A passion for affiliate marketing and a desire to innovate within the space to create a market leading program
  • Possess strong organisational skills for multi-tasking and prioritisation of daily tasks whilst working to tight deadlines, but without compromising on quality
  • Be highly analytical and detail oriented
  • Advanced proficiency with MS Office tools such as Excel and PowerPoint
  • Outstanding presentation and communication skills
  • A good understanding and hands on experience of the mechanics of affiliate tracking is desirable
  • A proven track record of increasing revenues within an Account management or Sales environment

Webgains’ core values are openness, excellence and integrity. These core values are incorporated into our working environment, and underpin the culture of the company. We employ the best talent and skills available, and ensure that all staff continues to develop their skills by ensuring that on-going learning is at the heart of the work experience. Our other key considerations are fun and the adoption of an appropriate work/life balance.

If you think you are the type of person who would succeed at Webgains, and who has the skills outlined above, please send your resume and a brief covering mail to: jobs@webgains.com.

About Webgains:

Webgains is an International affiliate marketing network that offers a range of online acquisition and sales solutions for advertisers, publishers and agencies. The platform was developed and launched in early 2005 and now has more than 2000 merchants across Europe and the USA. After merging with ad pepper Media NV in May 2006, Webgains is now present in the UK, Ireland, France, Germany, BeNeLux, Denmark, Sweden, Spain and the USA. Expansion to more countries will follow.

Robert Glasgow, MD of Webgains comments, “Affiliate networks are a proven method of increasing revenues for both advertisers and online publishers. However, it is rare that one gets the opportunity to build a complete technology platform starting with a blank piece of paper. We wanted to bring something fresh to the Affiliate arena built on our knowledge and experience with performance based affiliate solutions. “More and more advertisers and publishers are demanding control over their ROI. Only sophisticated reporting and tailored solutions will allow clients’ to maximise profitability.”

Webgains offer a complete ASP solution for both advertisers and publishers based on an advanced, specially-developed technology platform. Peter Dunham, CTO, comments, “We listened to what both advertisers and publishers wanted from a network, added in our own special features and built the platform to suit. ” Peter continues, “Although there are other affiliate networks operating in the UK, we believe Webgains has the most sophisticated and user-friendly technology”.

Webgains is an ‘open’ network, with advertisers and publishers having complete control over their programs online. In addition to real-time and scheduled reporting on all aspects of their programs, advertisers are able set up multiple accounts, multiple commission structures, segmented publisher groups and benefit from sophisticated fraud prevention. Publishers can set up all of their sites under the one account, have access to advanced data feeds of product information, and are paid weekly to address potential cash flow issues.