Are you someone who is passionate about customer service? Are you able to communicate clearly and effectively both in writing and in phone calls? Do you enjoy tackling challenges and technical issues?
As a Client Support Executive your role is to provide effective and timely customer service, technical support & advocating for the affiliate channel to help clients drive successful programs across a portfolio of self-service client accounts. You will help new clients get their affiliate programs up and running, by training them on how to use our platform & advocating for working with key publishers to help them get better results from their programs. You are key to supporting our future growth, so we welcome a person who is happy to suggest ideas on how to improve our customer support functionality. As part of a small team, your voice is heard, and you will have a significant impact on how we serve our clients.